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SmartEssays.org: Frequently Asked Questions

Is it cheating to order papers online?

Everything depends on the way you use the papers we provide. We are against all forms of academic cheating; therefore, our aim is to provide you with a sample composed by professional writers. This sample should be considered as an educational material. You can use it as a source of ideas and references for your own project. However, if you try to submit a received paper as your own, this might be considered as plagiarism.

Will you format my paper?

Sure, we will compose a paper in any academic format you require. Generally, we work with MLA, APA, Harvard, and Turabian styles. If you need any other kind of formatting, you should contact our Customer Support team or leave your instructions in the Comments section when placing the order. Formatting comes for free.

How can I be sure that your papers are not plagiarized?

None of our papers are rewritten or prewritten. We compose them from scratch and provide you with fresh and unique content. Also, we check the documents with the help of special plagiarism-detecting software, which is no less accurate than TurnItIn. You can check a paper yourself or request a plagiarism report if needed.

What if I’m not satisfied with the final version of my paper?

We guarantee that your writer will follow your instructions and the highest standards of academic writing. If you believe that your recommendations were not followed properly, you are welcome to request a revision (it is free). In case you are completely dissatisfied with your project, you can request a refund.

Who will work on my order?

We have a team of certified writers with higher education and vast experience. We make sure to assign a matching writer to compose your paper. It means that we search for a professional, who has a degree in a relevant sphere of knowledge.

Can I talk to my writer?

Yes, you can use an online messaging system to talk to your writer. For security reasons, this is the only channel you can use to reach him/her.

I need to pass some files to my helper. Can I do that?

You can upload them along with your order. Also, you can enter your personal account and use Files section to upload materials. You can upload text files, images, pdfs, and other formats. If something goes wrong and you cannot upload one, please contact our Customer Support team via phone or email.

How can I order a project?

Just visit the Order page and fill out the form. After that, you will be directed to a payment page. We will take care about everything else.

When will I get my paper?

All papers are delivered before the deadline. If we fail to do that, you will receive a refund.

How will I get my paper?

When your order is done, you will get a notification. A preview version (.jpg) will be available in your personal account. Once you approve it, you will be able to download a full version (.doc) to your computer.